Support

Dishy shows exactly what your dining service publishes, so if a hall posts a menu late or changes it after the fact, Dishy will be behind too. Pull down on Menus to force a refresh. If a hall has looked wrong for more than a day, email us and tell us the school and the hall. A broken feed is usually something only a student notices.
Those fields come from your dining service, and not every school publishes them for every dish. Open a dish and you get whatever the kitchen published for it: allergens, ingredients, nutrition. Where it published nothing, Dishy leaves that part out rather than filling it in.
The code comes from [email protected], so search for that and check your spam or junk folder: school mail systems filter hard. Adding it to your contacts stops it happening twice. Check too that you used your school address, and request a fresh code from My Dishy if yours has lapsed, since they expire after a short window.
Settings is the sliders button in the top right, next to your avatar. Your school sits under Campus, and your dietary preferences and allergens under Dietary & Allergens. Nothing is locked in, so change any of it whenever you like, or start setup over from Settings › Advanced › Replay onboarding.
Widgets show the last snapshot Dishy saved, and they refresh when you open the app. Opening Dishy once a day keeps them current.
Your favorites, filters, allergens and settings live on the device, so deleting the app removes them. Settings › Advanced › Reset Dishy does the same without uninstalling: it clears your favorites, your preferences, your local copies of your reviews and photos, and signs you out. Ratings, notes and photos live on our server, so open My Dishy, tap the menu on your student card and choose Delete account. Your email, campus and display name go with it, photos still waiting on a check are deleted, and anything already approved stays on the dish with nothing linking it to you.

Yes. Dishy is free to download and free to use, with no subscription and no ads.
Straight from your school’s own dining service. They are the same menus the halls publish, and Dishy keeps in step with whatever they put out. Dish names, allergens and nutrition all come from the kitchen, not from students.
Those come from students on your campus. A rating counts as soon as it lands; a written note is approved before it goes up, for each person’s first few; and every photo is approved by a person, with none approved automatically. Contributing needs a verified school email; reading doesn’t. You can post under your name or anonymously, and you can report a review or block someone from the review itself.
Search for it during setup and Dishy counts the request. Campuses are added in batches, and if you allow notifications when Dishy asks, you get one message when yours goes live. Schools that keep their menus private can be unlocked with a six-character code.
They come from the allergen data your dining service publishes for each dish, and Dishy shows both direct allergens and shared-equipment traces. It is a reading aid, not a medical guarantee. If a dish matters to your safety, still ask the servery.
Not to browse. Verifying with your school email address is only needed for contributing ratings, and it takes one six-digit code.
Very little. Favorites, filters and allergens stay on the device. Ratings, written notes and photos are stored on Dishy’s server against your verified account, because other students need to see them. You only need an account to post, and you can delete it from My Dishy. There is no advertising SDK in the app.

Still stuck?

Tell us your school, the screen you were on and what you expected to see. Screenshots help.

[email protected]